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Jim Cantalupo
American
November 14, 1943
Businessman
You have got to have discipline and focus - on the customer and how you run the business.
Jim Cantalupo
Tags:
Business
You
How
I think we have a great track record on being relevant, on identifying consumer trends, needs and wants.
Jim Cantalupo
Tags:
Great
Think
I Think
McDonald's is almost 50 years old. For 47 years we had a pretty consistent track record of being able to deliver admirable sales.
Jim Cantalupo
Tags:
Had
Being
Years
But, on balance, we seized the marketplace. We've got a great infrastructure. And yes it's struggling in some areas because of some external factors and some internal factors.
Jim Cantalupo
Tags:
Great
Because
Some
And so if your competitors aren't growing, if there isn't a competitive reason to grow, and you want focus and discipline to add customers to existing stores, you adjust your strategy.
Jim Cantalupo
Tags:
You
Your
Want
But you know the second month I was here I put out a healthy lifestyles directive. The pundits will say it was because we were sued. Well that's what they say. It was never about that.
Jim Cantalupo
Tags:
You
About
Because
When you're doing that you lose your focus on the discipline of the business, and how you train people at Hamburger University, and everybody gets on a bigger, different vision, and they're not on the same page.
Jim Cantalupo
Tags:
Business
You
People
But I tell you, I would really be interested if there was a partner we could take in, that could put them over here on the side, that would allow us full leverage and access down the road.
Jim Cantalupo
Tags:
You
Really
Them